Cookie Policy
Version: cookies-2026-11 · Effective: 9 November 2026
This policy explains the cookies and similar technologies (browser storage, scripts that read device details) used on optikai.io and in the Optik app at app.optikai.io, both run by Optik AI Limited (company number NI725113). Our Privacy Notice explains how we use personal data more generally.
Your choices
- Strictly necessary items run without asking, because the site or the app can't work, or can't be kept secure, without them.
- Everything else runs only if you agree in our cookie banner. You can change your mind at any time with Privacy settings in the website footer. Saying no doesn't stop you using the site.
- You can also block or delete cookies in your browser settings. Blocking strictly necessary ones may stop parts of the site or the app working.
On optikai.io
Strictly necessary
| Name | Provider | Purpose | Type and duration |
|---|---|---|---|
_cfuvid | Cloudflare | Protects the site from abuse and applies rate limits fairly | Cookie, ends with your browser session |
ucData, ucString | Usercentrics (our consent tool) | Remembers your cookie choices and proves what you agreed to | Browser storage; kept until you change your choices; you are asked again every 6 months |
| Cloudflare Turnstile | Cloudflare | Checks that a person, not a bot, is sending our contact and booking forms. Runs only on pages with those forms and sets no cookie; Cloudflare reads technical signals from your browser to do the check | Script, while the page is open |
| Webflow, Webflow CDN | Webflow, Amazon CloudFront | Deliver the pages, images and scripts | No cookies |
optik:pricing-currency | Optik | Remembers the currency you picked on the pricing page | Browser storage, set only when you pick a currency; kept until you clear it |
Only with your consent
| Name | Provider | Purpose | Type and duration | Category in the banner |
|---|---|---|---|---|
| Google Tag Manager | Loads Google Analytics once you have agreed; sets no cookie of its own | Script | Marketing | |
_ga, _ga_<id> | Google Analytics | Counts visits and pages, and which main buttons you click (such as "Book a session"), so we can improve the site. IP addresses are not stored by Google Analytics 4 | Cookies, 2 years | Marketing |
We also use Google Consent Mode: until you agree, Google tags are told that analytics and advertising storage are not allowed. We run no advertising tags.
In the Optik app (app.optikai.io)
The app uses only what it needs to work and to stay secure. It runs no analytics, advertising or tracking cookies, so it shows no cookie banner. If that changes, we'll ask for your consent first and update this policy.
| Name | Provider | Purpose | Type and duration |
|---|---|---|---|
optik_users_auth_token, optik_users_is_logged_in, optik_users_user_details | Optik | Keep you signed in and show your account details | Cookies, 7 days |
session | Optik | Signs you in after you create your account | Cookie |
__Host-optik_signup | Optik | Links the steps of sign-up in your browser, so a code can't be used from another device | Cookie, 30 minutes |
optik_ui_locale | Optik | Remembers the app language | Cookie, 7 days |
optik_impersonation | Optik | Shows a notice while an Optik support person is viewing your account with permission | Cookie, 1 day, set only during support sessions |
Interface settings (for example sidebar-expanded, table-cfg:*, flow-audience:*) | Optik | Remember layout choices you make in the app | Browser storage, until you clear it |
optik-push and the app's service worker | Optik | Deliver the browser notifications you switch on | Browser storage, until you switch notifications off |
| Sign in with Google (Firebase Authentication) | Lets you sign in with your Google account | Browser storage (firebase-heartbeat-database and Firebase's sign-in storage), created only when you point at, focus or tap the "Sign in with Google" button, never just by opening the log-in page | |
| Cloudflare Turnstile | Cloudflare | Checks that a person is signing up | Script on the sign-up page only; no cookie |
__stripe_mid, __stripe_sid | Stripe | Prevent payment fraud when you add or change a card | Cookies, 1 year and 30 minutes, on the card page only |
| Error monitoring (Sentry) | Functional Software Inc. (Sentry), EU region | Reports technical errors so we can fix them, using pseudonymous account ids only | No cookies or browser storage |
Changes
We update this policy whenever we add or remove a technology, and change the version and date above.
Optik AI Limited
Office 10, North West Business Complex,
Beraghmore Road,
Derry,
BT48 8SE
We’ll work through it live, in Optik, on a call with our team.
